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Which is the better place for submitting bugs?
Posted: 2006-01-30 06:38:37
by kirby
I've noticed some bugs in Nisus Writer 2.6, of different types.
Which is the better way to submit them?
A) In the forum, with a single message for each bug.
B) In the forum, all together.
C) Using the "Feedback" functionality of Nisus Writer.
By the way, a little "cosmetic" bug is in the text of the feedback dialog: the last line has a spelling mistake
.
Re: Which is the better place for submitting bugs?
Posted: 2006-01-30 07:13:19
by midwinter
kirby wrote:I've noticed some bugs in Nisus Writer 2.6, of different types.
Which is the better way to submit them?
A) In the forum, with a single message for each bug.
B) In the forum, all together.
C) Using the "Feedback" functionality of Nisus Writer.
By the way, a little "cosmetic" bug is in the text of the feedback dialog: the last line has a spelling mistake
.
Use the feedback dialogue and if the bug is repeatable, make sure you provide specific steps for the NWE guys to reproduce it.
And what's wrong with "dissapeared"?
Re: Which is the better place for submitting bugs?
Posted: 2006-01-30 13:05:23
by martin
midwinter has got it: the Feedback dialog is the best place for us to hear about your problems. If you feel inclined to post about your issue in the forum, because you'd like a discussion, probably it would be best to make one thread per issue.
midwinter wrote:And what's wrong with "dissapeared"?
Yeah, don't be jealous of our creativity