Which is the better place for submitting bugs?

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kirby
Posts: 4
Joined: 2004-10-10 19:25:22

Which is the better place for submitting bugs?

Post by kirby »

I've noticed some bugs in Nisus Writer 2.6, of different types.
Which is the better way to submit them?
A) In the forum, with a single message for each bug.
B) In the forum, all together.
C) Using the "Feedback" functionality of Nisus Writer.

By the way, a little "cosmetic" bug is in the text of the feedback dialog: the last line has a spelling mistake :P .
midwinter
Posts: 333
Joined: 2004-09-09 18:07:11
Location: Utah
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Re: Which is the better place for submitting bugs?

Post by midwinter »

kirby wrote:I've noticed some bugs in Nisus Writer 2.6, of different types.
Which is the better way to submit them?
A) In the forum, with a single message for each bug.
B) In the forum, all together.
C) Using the "Feedback" functionality of Nisus Writer.

By the way, a little "cosmetic" bug is in the text of the feedback dialog: the last line has a spelling mistake :P .
Use the feedback dialogue and if the bug is repeatable, make sure you provide specific steps for the NWE guys to reproduce it.

And what's wrong with "dissapeared"? ;)
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martin
Official Nisus Person
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Re: Which is the better place for submitting bugs?

Post by martin »

midwinter has got it: the Feedback dialog is the best place for us to hear about your problems. If you feel inclined to post about your issue in the forum, because you'd like a discussion, probably it would be best to make one thread per issue.
midwinter wrote:And what's wrong with "dissapeared"? ;)
Yeah, don't be jealous of our creativity :wink:
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