Nisus 2.5 - no new file & no document window

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appleday
Posts: 2
Joined: 2005-10-05 03:28:34

Nisus 2.5 - no new file & no document window

Post by appleday »

Hello
I have just downloaded Nisus 2.5 and started to use it. However, when I ask for a new document, none is created and when I try to open an already created document, Nisus just hangs.

I have trashed the preferences and the Nisus New File.dot, but neither changes 2.5’s behaviour. I tried clicking on the newly created Nisus New File.dot but all it did was open in Word 2004!

How can I get Nisus 2.5 to work?

Thanks

:( :(
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martin
Official Nisus Person
Posts: 5230
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
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Post by martin »

Can you send us a bug report using our feedback mechanism? Use the "Help > Send Feedback" menu.
appleday
Posts: 2
Joined: 2005-10-05 03:28:34

Nisus 2.5 - no new file & no document window

Post by appleday »

I have already sent a message to support@nisus.com with three crash reports/logs - and hope to receive a reply soon.
dwcohn
Posts: 1
Joined: 2005-10-06 11:40:14

No new document

Post by dwcohn »

I also cannot start a new document. I just sent in a bug report.

Thanks.
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martin
Official Nisus Person
Posts: 5230
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
Contact:

Post by martin »

I've seen your crash report dwcohn. The reason you cannot run Express is because you are using 10.2.8. Express version 2.5 requires Panther (10.3) or later.
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