Margins ... why bother?

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AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Margins ... why bother?

Post by AndrewMac »

Hi everyone

I'd really like to know if this is just me, or if others have this problem too. What happens is that my pages always print in the wrong place! To explain:

1. I set the margins in the document to my preferred distance
2. When I print the document, the margins aren't correct! They are always about a quarter of an inch or so to the right of what I asked for.

For example, if as a test I set the left margin to 0 inches, and the right margin to 0 inches. I'll end up with a printed document that has a left margin of about a quarter of an inch, and the text on the right-hand side of the page will disappear off the page.

This is really, really annoying, and has been happening to me for a long time now. For a while I thought it might be because I had a really old printer, and it was mucking up. But now I've got a brand new Canon Pixma, and it's still happening.

It happens if I print any document. It happens if I do a Print Preview from the print dialogue box. It happens if I change the page setup to "Any Printer" ... it just seems to happen all the time.

If anyone has had this problem, and solved it, please let me know ... I'm desperate! And if anyone else wants to run a test and let me know if they have the same problem, please tell me so that I don't think it's just me!

Thanks in advance for anyone who can help me out with this.
Andrew Macpherson
Sydney, Australia
MacSailor
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Post by MacSailor »

Do you experience this only with NWE or with other applications as well?
Peter Edwardsson
..............................
MacBook Pro M1 | macOS Sequoia
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

Peter Edwardsson wrote:Do you experience this only with NWE or with other applications as well?
Hi Peter, thanks for taking an interest! I should have mentioned that this only happens in NWE. The other apps I use don't have a problem at all.
Andrew Macpherson
Sydney, Australia
cchapin
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Location: Nagoya, Japan

Post by cchapin »

Hi, AndrewMac. I did test this on my computer, and I wasn't able to reproduce the behavior. However, I've had a vertical version of your problem when trying to print envelopes. What paper size and orientation are you using? Is the problem specific to version 2 or did you have it with version 1?
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

I've had the problem for a long time ... I'm pretty sure it used to happen with version 1 as well. I use A4, but I've tried changing to US Letter, and the same thing happens.

One interesting thing I've just found out is that if I set the default margins (in Nisus New File), and then change the default for a particular document, a strange thing happens. If I go to Page Setup, and click OK -- without even changing anything, just to confirm that the page setup is in fact correct -- the document margins will revert to what's specified as the default ... another quite irritating little bug.

In the document I have been working on, the margins for the default page must have been set to one-and-a-half inches, because whenever I check the page setup that's what they always revert to, although that happens to be different to the current default.

I'm afraid that, for me at least, it just seems to be a really mucky situation all round ...
Andrew Macpherson
Sydney, Australia
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

Oh, and by the way ... if I open the Nisus RTF document up in TextEdit, it prints just fine! Everything is exactly where it should be, with the margins just perfect :-/
Andrew Macpherson
Sydney, Australia
cchapin
Posts: 424
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Location: Nagoya, Japan

Post by cchapin »

Do you by any chance have the document's scale set to anything besides 100%? To check this, click File > Page Setup. You'll find this setting under Page Attributes.

--Craig
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

cchapin wrote:Do you by any chance have the document's scale set to anything besides 100%? To check this, click File > Page Setup. You'll find this setting under Page Attributes.

--Craig
No, nothing that simple, I'm afraid!
Andrew Macpherson
Sydney, Australia
cchapin
Posts: 424
Joined: 2004-02-25 18:28:40
Location: Nagoya, Japan

Post by cchapin »

Though I doubt this is the issue, does this happen in portrait orientation? If it happens only in landscape orientation, it might be a variation of some other problems that have been mentioned on the forum.

My only other thought right now is whether it might be something weird in your Nisus New File.dot. I say this only because I've had trouble with mine, not because any of the symptoms point me in that direction.

--Craig
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

Hi Craig

These issues happen in both portrait and landscape. Over the weekend I've done quite a bit of testing and I've tried deleting various combinations of preferences and Nisus New Files, as well as looking carefully at the way the paper's running through the printer.

The result of all this is that the print problem has not quite gone away, but it has reduced slightly in severity. The printed offset is slightly under a quarter of an inch now, but I still find that irritating.

At least the general cleanup has fixed the issue with margins changing after checking the page setup. Something about Nisus New File must have been causing that one! At least I can check the page setup now without losing my margin settings :-)

Anyway, I think I've gone about as far as I can go. I hope that if someone from Nisus has a look at this thread, they may be able to provide some insight into what's going on, or at least confirm whether or not anyone else may have reported similar problems.
Andrew Macpherson
Sydney, Australia
cchapin
Posts: 424
Joined: 2004-02-25 18:28:40
Location: Nagoya, Japan

Post by cchapin »

Well, I'm glad you've been able to improve things to some extent. I have just one other thought. Do you have the same problem whether you are working in Page View and Draft View? I had an on-screen horizontal shifting problem, particularly with documents created in Microsoft Word. It has been a while since I had to deal with it, so I don't recall whether it affected printing or not, but I seem to recollect that the view had some bearing on it.

--Craig
rmark
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re: Margins ... why bother?

Post by rmark »

AndrewMac,
You wrote:Anyway, I think I've gone about as far as I can go. I hope that if someone from Nisus has a look at this thread, they may be able to provide some insight into what's going on, or at least confirm whether or not anyone else may have reported similar problems.
We are paying attention. I'm not aware of anyone else reporting a similar problem.
Write On!
Mark Hurvitz
VP for Communications *RETIRED*
Nisus Software Inc.
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

Hi everyone

Thanks for all the kind suggestions and helpful advice. I seem to have found a solution (at least for the moment, and hopefully for the long term!).

By crossing my fingers and deleting all kinds of Nisus New File.dot and preference files, I've got it to the point where whatever seems to have been creating the problem is no longer affecting new files (as it used to). Old files still exhibit the problem, but at the moment I seem to be able to get around this by copying the text and pasting it into a new file. I haven't had any problem with this so far, and if it does reoccur, at least it might give some better insight into what's causing the problem.

But here's hoping that I've seen the last of what was a really frustrating little quirk! :-)
Andrew Macpherson
Sydney, Australia
AndrewMac
Posts: 23
Joined: 2004-05-07 05:41:39
Location: Sydney, Australia

Post by AndrewMac »

Sorry, I spoke too soon! :cry:

Everything *was* going OK, for a very short time ... then it all came back again. This is what seems to be going on:

If I go back to factory defaults, things seem OK, at least for new files.

If I change the Page Setup to A4 in Nisus New File, everything's still OK.

If I change the Nisus New File top and bottom margins to 6 picas (2.54 cm, 1 inch), so that all margins are the same, everything's still OK.

BUT ... if I change the Nisus New File margins to my preferred settings (essay requirements) of inner margin 2 inches, all other margins 1 inch, things start going screwy. Files that I create won't print with the proper margins!?

If I go back to Factory Defaults and begin all over again, the same things happen each time.

The one bright spot is that I've found that if I leave Nisus New File at A4 with 1-inch margins all the way round, I seem to be able to change the margins to what I want in my working document and things behave themselves. It's one extra step I'd rather not have to make, but at least things seem to be printing where I want them to print that way!!

I feel I must report this as a bug, and I'll do so now, but I'd still be very interested to see if anyone else can reproduce this problem ... or if it's just me!

Thanks again for listening
Andrew Macpherson
Sydney, Australia
therev
Posts: 6
Joined: 2003-04-26 05:38:55

Post by therev »

This is the real deal-breaker for me. I have been fighthing this since NWEx was released. I sent in bug reports to no avail.

I have a specialized setup (margins very odd) and it will only print about 1/2 of my text - on any printer. And, yes, this is the only app. that performs this extraordinary little feat. It is *exactly* as the poster above reports.

I simply cannot use NWEx until something as simple as margins can work without fail. -And I'd really like to use NWEx... I had left for Appleworks and have now just come back. But, alas, I see that this annoying feature has not yet been remedied.

Sigh. Back to Appleworks. I've got work to do.

-therev-
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