Help for dini75

[Elbrecht]

dini75 tried to post this - but did fail somehow:

"Here is a copy-paste of my intended post on Nisus forums:

I have been lurking here and reading about Nisus software for a while. Apparently I’m not the only one, as while I was logging on I noticed there are over 750 people looking at the forums as I type this. I finally registered to make a post because I haven’t seen any other posts raising a particular important issue.
I think it is well known now that Nisus is ending its long and successful life, and it is not likely to be “rescued.” But I am used to using old software (on my old computers) and the current Nisus is a lot newer than my current favorite “word processor” (and layout software) which is Pages '09, before the big re-write of iWork. I keep around several computers with old systems in part to use that (and other) older software. (Yes I also have much newer computers, using Linux and Windows. But I love my old Macs.) So I was considering Nisus for a while, as well as the software for searching Apple Mail. They work on my current primary Mac, which is running Catalina, an OS that can’t run Pages '09. So Nisus software still has value, even if it is no longer updated.
I made a purchase on January 19 using Nisus’ website. My credit card was charged for the purchase. But in the field where there was supposed to be a software key, instead of a software key, there was an error note and a message to contact customer service. Meaning, the system that takes payments for Nisus software is not capable of generating keys anymore, while it is capable of charging credit cards for those missing keys. Worse still, I tried all 3 email addresses I found for Nisus. One of them bounced my message and two of them remain unanswered. To me this is clear indication that Nisus owners aren’t keeping the site alive to make money, but just no longer able/willing to pay any attention. I suppose people making purchases end up calling their credit card company to reverse the charge, but I really want to avoid that.
I hope this is helpful to other lurkers who are looking at this software and considering buying it. It is very sad, but it is fair to warn others. If I eventually get a reply (and hopefully a software key, before my monthly credit card bill payment is due), I will post here that it is probably safe to purchase, if a bit risky. But right now I want to warn everyone considering a purchase that until we hear an update about what is going on, it is not a good idea to make any purchases from this company."

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