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Nisus 2.5 - no new file & no document window

Posted: 2005-10-05 03:34:23
by appleday
Hello
I have just downloaded Nisus 2.5 and started to use it. However, when I ask for a new document, none is created and when I try to open an already created document, Nisus just hangs.

I have trashed the preferences and the Nisus New File.dot, but neither changes 2.5’s behaviour. I tried clicking on the newly created Nisus New File.dot but all it did was open in Word 2004!

How can I get Nisus 2.5 to work?

Thanks

:( :(

Posted: 2005-10-05 11:19:59
by martin
Can you send us a bug report using our feedback mechanism? Use the "Help > Send Feedback" menu.

Nisus 2.5 - no new file & no document window

Posted: 2005-10-05 19:31:22
by appleday
I have already sent a message to support@nisus.com with three crash reports/logs - and hope to receive a reply soon.

No new document

Posted: 2005-10-06 11:45:25
by dwcohn
I also cannot start a new document. I just sent in a bug report.

Thanks.

Posted: 2005-10-06 14:22:24
by martin
I've seen your crash report dwcohn. The reason you cannot run Express is because you are using 10.2.8. Express version 2.5 requires Panther (10.3) or later.