{"id":1627,"date":"2021-09-03T14:18:15","date_gmt":"2021-09-03T21:18:15","guid":{"rendered":"https:\/\/nisus.com\/blogs\/?p=1627"},"modified":"2021-09-03T14:18:15","modified_gmt":"2021-09-03T21:18:15","slug":"file-conversion-failures-due-to-permissions","status":"publish","type":"post","link":"https:\/\/nisus.com\/blogs\/file-conversion-failures-due-to-permissions\/","title":{"rendered":"File Conversion Failures due to Permissions"},"content":{"rendered":"<p>We&#8217;ve recently had more reports that Nisus Writer Pro users can&#8217;t import or export file formats that require conversion (e.g. DOCX). The error message states that &#8220;you do not have permission&#8221; to run the Nisus File Converter app. The alert looks like this:<\/p>\n<div style=\"text-align:center;\"><img decoding=\"async\" src=\"https:\/\/nisus.com\/blogs\/wp-content\/uploads\/2021\/09\/converter-permissions-error.png\" style=\"max-width:80%; margin-bottom:12px;\"\/><\/div>\n<p>This is caused by a bug that was introduced in recent versions of macOS Catalina and Big Sur. It affects not only Nisus Writer&#8217;s file converter, but also other kinds of helper apps. Apple has a <a href=\"https:\/\/support.apple.com\/en-us\/HT212756\">support page for affected scanner software<\/a>. MacRumors reports that apparently <a href=\"https:\/\/www.macrumors.com\/2021\/08\/14\/apple-to-fix-scanner-permission-error-on-mac\/\">Apple will fix the problem<\/a> in a future system update.<\/p>\n<p>To quickly bypass the issue you can click the &#8220;Retry&#8221; button in Nisus Writer Pro. That will use a backup converter built into macOS. However, be aware that this backup conversion is less thorough and will omit special content like styles, comments, footnotes, etc.<\/p>\n<p>You can fully bypass the issue by first manually launching the Nisus File Converter app in the Finder. Please see <a href=\"https:\/\/nisus.com\/forum\/viewtopic.php?f=22&amp;t=11912\">our FAQ for a precise list of workaround steps<\/a> and more details on this issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve recently had more reports that Nisus Writer Pro users can&#8217;t import or export file formats that require conversion (e.g. DOCX). The error message states that &#8220;you do not have&hellip;<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-1627","post","type-post","status-publish","format-standard","hentry","category-pro"],"_links":{"self":[{"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/posts\/1627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/comments?post=1627"}],"version-history":[{"count":6,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/posts\/1627\/revisions"}],"predecessor-version":[{"id":1633,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/posts\/1627\/revisions\/1633"}],"wp:attachment":[{"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/media?parent=1627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/categories?post=1627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nisus.com\/blogs\/wp-json\/wp\/v2\/tags?post=1627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}