errors when first using InfoClick version 1.2.3
Posted: 2017-03-06 13:50:49
We've seen a number of users are encountering errors after first installing InfoClick version 1.2.3. The error message reported most often says that "bookmark data" is invalid. In this case the bookmark is for an email folder on disk; the solution is to reset access to that folder.
Here's what you can do to fix the problem:
1. Open your InfoClick preferences.
2. Remove all folders from the list of email folders.
3. Add back the desired email folders.
4. Wait for indexing to finish.
For more detailed instructions (and some technical background) please see this FAQ entry on how to configure InfoClick.
Here's what you can do to fix the problem:
1. Open your InfoClick preferences.
2. Remove all folders from the list of email folders.
3. Add back the desired email folders.
4. Wait for indexing to finish.
For more detailed instructions (and some technical background) please see this FAQ entry on how to configure InfoClick.