Nisus 2.1 Character Palette bug. Confirmed and now SOLVED

Everything related to our flagship word processor.
Post Reply
Emilio_Speciale
Posts: 27
Joined: 2013-11-04 06:16:07

Nisus 2.1 Character Palette bug. Confirmed and now SOLVED

Post by Emilio_Speciale » 2015-03-17 13:02:17

It seems that there is a bug on the Character Palette.
If you click the little triangle to collapse the palette, the palette closes but a " box ghost" with the list of the the fonts remain open above other palettes. Strange. Anybody else is having this issue?
A picture is attached. On the bottom the ghost palette.
Thanks

EDIT: It seems that many palettes are affected by this issue (Table cell shading, Languages, etc.). These are the Palettes that can be expanded down. This bug is confirmed in Yosemite 10.10.20. It is not present in Nisus 2.07.
By the way. is there any way in Nisus 2.1 to reset the original palettes, and reverse to the original status (I moved and changed some palettes)?
Attachments
Nisus Palette.jpg
Nisus Palette.jpg (78.93 KiB) Viewed 2500 times
Last edited by Emilio_Speciale on 2015-03-25 00:45:48, edited 1 time in total.

User avatar
martin
Official Nisus Person
Posts: 4488
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
Contact:

Re: Nisus 2.1 Character Palette bug. Confirmed

Post by martin » 2015-03-18 17:10:07

Emilio_Speciale wrote:It seems that there is a bug on the Character Palette.
If you click the little triangle to collapse the palette, the palette closes but a " box ghost" with the list of the the fonts remain open above other palettes. Strange. Anybody else is having this issue?
Thank you for the screenshot Emilio. I've been able to reproduce the issue intermittently. It doesn't seem to occur all the time, or with all palettes, but I'm hopeful we know enough to fix the bug.
By the way. is there any way in Nisus 2.1 to reset the original palettes, and reverse to the original status (I moved and changed some palettes)?
You can reset nearly all palette customization with these steps:

1. Quit Nisus Writer Pro (NWP) if it is running.
2. Launch the Terminal utility application.
3. Paste the following commands into Terminal:

Code: Select all

defaults delete com.nisus.NisusWriter "3:com.nisus.paletteGroups"
defaults delete com.nisus.NisusWriter "2:toolbox.floatingPalette.defs"
defaults delete com.nisus.NisusWriter "2:toolbox.floatingPalette.frames"
defaults delete com.nisus.NisusWriter "com.nisus.palettes.isAddedRefToolsGroup"
4. Press the Enter key to make sure the last command was executed.
5. Quit Terminal and relaunch NWP.

I hope that helps.

Emilio_Speciale
Posts: 27
Joined: 2013-11-04 06:16:07

Re: Nisus 2.1 Character Palette bug. Confirmed

Post by Emilio_Speciale » 2015-03-18 23:20:54

Dear Martin,

thanks! The reset palettes terminal trick worked. Fine.

To help with solving the little bug of the ghost box on some palettes here is what I have discovered:

1. the bug is relative only to palettes that are extendable down: for instance Character and Languages etc.
2. the only palette of that kind that seems not to be affected by this bug is the Style Palette
3. this bug happens when you extend the palette down below and close it: a ghost box appears with part of the palette
4. it happens if you extend the palette down passing the below border of the document window
5. if you up the document window to make the ghost box disappear then the issue goes away

I hope this helps. Sorry if I am not clear. If you need a short video I can produce one.

Have a good day

User avatar
martin
Official Nisus Person
Posts: 4488
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
Contact:

Re: Nisus 2.1 Character Palette bug. Confirmed

Post by martin » 2015-03-19 19:16:04

Thank you very much for those extended details Emilio. That's very much appreciated. I haven't been able to reproduce it with all the palettes you mentioned, but with your help I've managed to consistently reproduce the display error with the Character palette, so we should be able to squash this bug. Thanks again.

Emilio_Speciale
Posts: 27
Joined: 2013-11-04 06:16:07

Re: Nisus 2.1 Character Palette bug. Confirmed and now SOLVE

Post by Emilio_Speciale » 2015-03-25 00:46:36

The issue has been solved with Nisus version 2.1.1 beta.
Thanks!

User avatar
martin
Official Nisus Person
Posts: 4488
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
Contact:

Re: Nisus 2.1 Character Palette bug. Confirmed and now SOLVE

Post by martin » 2015-03-25 13:47:42

Excellent, thank you for confirming that.

Post Reply