Nisus crashes under Mavericks

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Jester
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Re: Nisus crashes under Mavericks

Post by Jester » 2013-11-11 14:17:55

dshan wrote:
greenmorpher wrote:Two or three users have reported Mavericks crashing problems on the Sandvox forum too (he reported smugly, sitting as he is, somewhat fat and very happy on X.6.8!!!).

Cheers, geoff
Geoff, you could be like me, sitting happily on 10.9 with nary a crash or bug or problem to speak of with Mavericks. One of Apple's better OS efforts, and the price is definitely right!

(Well, aside from the latest outrages they've forced on the Finder. (How can they keep making it worse year after year?) Now instead of the old "always open folders in new windows" option, you can only make them open in new tabs instead of new windows; but if the tabs-always option is off and the window's toolbar is open folders instead open in the same (browser-style) window (the most useless of Finder window styles). Set the tabs-always option on, but have the toolbar/sidebar off, and the folder opens in a new window instead of a new tab, completely ignoring the tabs-always setting! Tabbed Finder windows are great, but having to have the toolbar open to use them is not. Who thought this nonsense was a good idea?! How in God's name are you supposed to explain, let alone justify, this arcane and maddeningly inconsistent behaviour to new (or newish) Mac users? And there's still no way to turn off $#@&* Stacks. Which until now was the most useless, inconsistent and confusing Finder feature. Sigh.)

But aside from this I really like Mavericks! Honest.
Haha honestly, what a hopeless mess. And Quick Preview? Anything but Quick, LOL.

That said, I haven't experienced any crashes with Nisus since I installed Mavericks.

quiggin
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Re: Nisus crashes under Mavericks

Post by quiggin » 2013-11-11 16:17:08

Sadly, still crashing. But at least Autosave appears to be functioning now

Process: Nisus Writer Pro [90496]
Path: /Applications/Nisus Writer Pro.app/Contents/MacOS/Nisus Writer Pro
Identifier: com.nisus.NisusWriter
Version: 2.0.6 (0400.0604.01)
Code Type: X86 (Native)
Parent Process: launchd [174]
Responsible: Nisus Writer Pro [90496]
User ID: 505

Date/Time: 2013-11-10 23:30:26.470 +1000
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 062FB173-E205-F7C6-F610-3D174E82F2C0

Sleep/Wake UUID: A94AB8CF-9315-4CB5-A1B8-0E5C88407FDC

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Nisus Writer Pro.app/Contents/MacOS/Nisus Writer Pro
__TEXT 0000000000001000-00000000004db000 [ 4968K] r-x/rwx SM=COW /Applications/Nisus Writer Pro.app/Contents/MacOS/Nisus Writer Pro

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x92145337 _platform_memmove$VARIANT$sse42 + 39
1 libobjc.A.dylib 0x91c41f01 objc_memmove_collectable + 75
2 com.apple.CoreFoundation 0x90fefb1a -[__NSArrayM insertObject:atIndex:] + 282
3 com.apple.CoreFoundation 0x90fef9e0 -[__NSArrayM addObject:] + 64
4 com.apple.CoreFoundation 0x9100ea9d CFArrayAppendValue + 157
5 com.apple.CoreServicesInternal 0x98ca9fa0 createBookmarkWithURLAtDepth(__CFAllocator const*, __CFURL const*, unsigned long, __CFURL const*, __CFArray const*, BookmarkMutableData&, unsigned int, bool, __CFError**) + 2280
6 com.apple.CoreServicesInternal 0x98ca92ed _CFURLCreateBookmarkData + 1201
7 com.apple.LaunchServices 0x97cdf917 LSSharedFileListInsertItemURL + 494
8 com.apple.AppKit 0x9037fc1f -[NSDocumentController _readRecentDocumentDefaultsForKey:] + 720
9 com.apple.AppKit 0x9037f377 -[NSDocumentController(NSPrivate) _startResolvingRecentDocumentURLsForKey:includingResolved:completionHandler:] + 145
10 com.apple.AppKit 0x9057e837 _recentItemListDidChange + 59
11 com.apple.LaunchServices 0x97ce0040 LSSharedFileListCallback + 32
12 com.apple.CoreFoundation 0x910672c8 __CFMachPortPerform + 440
13 com.apple.CoreFoundation 0x910670f5 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53
14 com.apple.CoreFoundation 0x9106705b __CFRunLoopDoSource1 + 523
15 com.apple.CoreFoundation 0x91057822 __CFRunLoopRun + 2130
16 com.apple.CoreFoundation 0x91056d5a CFRunLoopRunSpecific + 394
17 com.apple.CoreFoundation 0x91056bbb CFRunLoopRunInMode + 123
18 com.apple.HIToolbox 0x933b6e2d RunCurrentEventLoopInMode + 259
19 com.apple.HIToolbox 0x933b6bb2 ReceiveNextEventCommon + 526
20 com.apple.HIToolbox 0x933b698d _BlockUntilNextEventMatchingListInModeWithFilter + 92
21 com.apple.AppKit 0x900835a9 _DPSNextEvent + 1602
22 com.apple.AppKit 0x90082ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
23 com.apple.AppKit 0x9007535c -[NSApplication run] + 727
24 com.apple.AppKit 0x9005e1f8 NSApplicationMain + 1165
25 com.nisus.NisusWriter 0x00002b65 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93328992 kevent64 + 10
1 libdispatch.dylib 0x9aa468bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9aa46556 _dispatch_mgr_thread + 52

Thread 2:: com.nisus.thread.spelling
0 libsystem_kernel.dylib 0x933277ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96eaad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96eab042 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x965657a3 -[NSCondition waitUntilDate:] + 389
4 com.apple.Foundation 0x9655b832 -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.Foundation 0x9655b712 -[NSConditionLock lockWhenCondition:] + 69
6 com.nisus.NisusWriter 0x000e5905 +[NTSpellCheckerMultiplexer spellCheckMain:] + 165
7 com.apple.Foundation 0x96596f2e -[NSThread main] + 45
8 com.apple.Foundation 0x96596e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 3:: com.nisus.thread.textStats
0 libsystem_kernel.dylib 0x933277ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96eaad8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96eab042 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x965657a3 -[NSCondition waitUntilDate:] + 389
4 com.apple.Foundation 0x9655b832 -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.Foundation 0x9655b712 -[NSConditionLock lockWhenCondition:] + 69
6 com.nisus.NisusWriter 0x001a3bcd +[NWDocumentStatsThread documentStatsMain:] + 181
7 com.apple.Foundation 0x96596f2e -[NSThread main] + 45
8 com.apple.Foundation 0x96596e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x93322f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9332216c mach_msg + 68
2 com.apple.CoreFoundation 0x91057f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x91057541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x91056d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x91056bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x965970b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x96596f2e -[NSThread main] + 45
8 com.apple.Foundation 0x96596e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x93322f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9332216c mach_msg + 68
2 com.apple.CoreFoundation 0x91057f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x91057541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x91056d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x91056bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9022cf18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
8 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
9 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x93327ace __select + 10
1 com.apple.CoreFoundation 0x910a7dc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
3 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
4 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x93328976 kevent + 10
1 com.nisus.NisusBase 0x30032da5 -[UKKQueue watcherThread:] + 100
2 com.apple.Foundation 0x96596f2e -[NSThread main] + 45
3 com.apple.Foundation 0x96596e86 __NSThread__main__ + 1426
4 libsystem_pthread.dylib 0x96ea85fb _pthread_body + 144
5 libsystem_pthread.dylib 0x96ea8485 _pthread_start + 130
6 libsystem_pthread.dylib 0x96eadcf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa04ad0c4 ebx: 0x00000004 ecx: 0x00000004 edx: 0x00000010
edi: 0x00000000 esi: 0xff6c7af4 ebp: 0xbfffc268 esp: 0xbfffc260
ss: 0x00000023 efl: 0x00010282 eip: 0x92145337 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000

dshan
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Re: Nisus crashes under Mavericks

Post by dshan » 2013-11-11 21:40:51

greenmorpher wrote: Expose, Spaces, Stacks, Tabbed windows display, scrolling the wrong way … some of it is names in the System Prefs I having nothing to do with and some of it is in some kind of mythical land I haven't traversed and, hopefully, won’t.

As someone on another forum remarked the other day, OS 7.6 was GREAT! :lol:

Cheers, geoff
Oh Geoff, have I got the site for you!:

MacOS 7.0.1 in your browser

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phspaelti
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Re: Nisus crashes under Mavericks

Post by phspaelti » 2013-11-11 22:42:53

dshan wrote: Oh Geoff, have I got the site for you!:

MacOS 7.0.1 in your browser
Fantastic!
philip

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Re: Nisus crashes under Mavericks

Post by MacSailor » 2013-11-12 10:14:41

dshan wrote:
greenmorpher wrote: Expose, Spaces, Stacks, Tabbed windows display, scrolling the wrong way … some of it is names in the System Prefs I having nothing to do with and some of it is in some kind of mythical land I haven't traversed and, hopefully, won’t.

As someone on another forum remarked the other day, OS 7.6 was GREAT! :lol:

Cheers, geoff
Oh Geoff, have I got the site for you!:

MacOS 7.0.1 in your browser
Memories in a box. :)
Peter Edwardsson
..............................

JHB
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Re: Nisus crashes under Mavericks

Post by JHB » 2013-11-12 15:09:53

That crash report looks to me as though the problem is one of the recent files. If you could get rid of the recent file list, that would help. Try deleting the file:

/Users/you/Library/Preferences/com.nisus.NisusWriter.LSSharedFileList.plist

John

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Re: Nisus crashes under Mavericks

Post by martin » 2013-11-12 19:42:38

quiggin wrote:Sadly, still crashing. But at least Autosave appears to be functioning now
I'm very sorry to hear it. The crash logs indicate the same problem as before: something is going wrong in the way your system (OSX) is managing the recent documents list, which OSX does on behalf of NWP (and all other apps).
JHB wrote:That crash report looks to me as though the problem is one of the recent files. If you could get rid of the recent file list, that would help. Try deleting the file:

/Users/you/Library/Preferences/com.nisus.NisusWriter.LSSharedFileList.plist
That's a very good suggestion John, and is in fact the advice we gave to quiggin originally, which fixed the bug, but (it seems) only for a time. Honestly I'm not sure what else to suggest; maybe it's time to throw some system diagnostic tools at the problem, eg: file system check, etc.

Since quiggin's indicated crashes with other apps like Mail, it might be time to contact Apple and see what they can do.

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Patrick J
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Re: Nisus crashes under Mavericks

Post by Patrick J » 2013-11-13 06:48:18

I have been using Mavericks on my MacBook Pro now for since it arrived and I think that there is a lot to like about it.

I have yet to introduce it on my Mac Pro which is where I do all my "real work" with video editing and graphics etc.

Geoff mentions a problem with accessing folders. He may be referring to accessing the Library folder which needs the option key held down so it can be seen in the Go To menu in the Finder. This was introduced in either Lion or Mountain Lion and some complain but personally I don't mind. It is a small precaution I guess to prevent those who are new to the Mac accidentally doing something in the Library and it is okay by me.

For me Mavericks has been totally stable. When I do put it on my Mac Pro the new way of allowing division of activities across two screens will be handy as my Mac Pro has two screens.
Patrick

martin
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Re: Nisus crashes under Mavericks

Post by martin » 2013-11-13 22:55:51

Patrick J wrote:Geoff mentions a problem with accessing folders. He may be referring to accessing the Library folder which needs the option key held down so it can be seen in the Go To menu in the Finder. This was introduced in either Lion or Mountain Lion and some complain but personally I don't mind.
This is actually one nice thing that Mavericks restored: the OSX 10.9 Finder now has an option to toggle whether the Library folder is visible or not.

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Patrick J
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Re: Nisus crashes under Mavericks

Post by Patrick J » 2013-11-14 09:13:10

dshan wrote: Oh Geoff, have I got the site for you!:

MacOS 7.0.1 in your browser
This really takes me back.

We didn't call it "OS" then, it was the "System".

Also, Apple actually frowned on the use of the word "Mac" they always referred to the model as "Macintosh".

The GUI of system 7 is so simple and comprehensible.

The scroll bar design still lives on today in FileMaker Pro 12.
Patrick

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Re: Nisus crashes under Mavericks

Post by Patrick J » 2013-11-14 09:14:01

martin wrote:
Patrick J wrote:Geoff mentions a problem with accessing folders. He may be referring to accessing the Library folder which needs the option key held down so it can be seen in the Go To menu in the Finder. This was introduced in either Lion or Mountain Lion and some complain but personally I don't mind.
This is actually one nice thing that Mavericks restored: the OSX 10.9 Finder now has an option to toggle whether the Library folder is visible or not.
Thank you for mentioning this. I will check it out.
Patrick

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Re: Nisus crashes under Mavericks

Post by quiggin » 2013-11-19 22:56:01

Thanks for tip on showing Library folder and for memories of System 7. It was great.

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Re: Nisus crashes under Mavericks

Post by quiggin » 2013-11-19 22:56:43

Another crash log. Any help much appreciated

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x93f4f4a7 objc_msgSend + 23
1 com.apple.CoreFoundation 0x99f2c74c CFDataGetBytePtr + 124
2 com.apple.CoreServicesInternal 0x90c72c64 _FSURLGetVolumePropertyFlags + 86
3 com.apple.CoreFoundation 0x9a0048da _CFURLGetVolumePropertyFlags + 122
4 com.apple.CoreServicesInternal 0x90c6208d createBookmarkWithURLAtDepth(__CFAllocator const*, __CFURL const*, unsigned long, __CFURL const*, __CFArray const*, BookmarkMutableData&, unsigned int, bool, __CFError**) + 2517
5 com.apple.CoreServicesInternal 0x90c612ed _CFURLCreateBookmarkData + 1201
6 com.apple.LaunchServices 0x93963917 LSSharedFileListInsertItemURL + 494
7 com.apple.AppKit 0x9a508c1f -[NSDocumentController _readRecentDocumentDefaultsForKey:] + 720
8 com.apple.AppKit 0x9a508377 -[NSDocumentController(NSPrivate) _startResolvingRecentDocumentURLsForKey:includingResolved:completionHandler:] + 145
9 com.apple.AppKit 0x9a707837 _recentItemListDidChange + 59
10 com.apple.LaunchServices 0x93964040 LSSharedFileListCallback + 32
11 com.apple.CoreFoundation 0x99f8b2c8 __CFMachPortPerform + 440
12 com.apple.CoreFoundation 0x99f8b0f5 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53
13 com.apple.CoreFoundation 0x99f8b05b __CFRunLoopDoSource1 + 523
14 com.apple.CoreFoundation 0x99f7b822 __CFRunLoopRun + 2130
15 com.apple.CoreFoundation 0x99f7ad5a CFRunLoopRunSpecific + 394
16 com.apple.CoreFoundation 0x99f7abbb CFRunLoopRunInMode + 123
17 com.apple.HIToolbox 0x9319be2d RunCurrentEventLoopInMode + 259
18 com.apple.HIToolbox 0x9319bbb2 ReceiveNextEventCommon + 526
19 com.apple.HIToolbox 0x9319b98d _BlockUntilNextEventMatchingListInModeWithFilter + 92
20 com.apple.AppKit 0x9a20c5a9 _DPSNextEvent + 1602
21 com.apple.AppKit 0x9a20bad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 com.apple.AppKit 0x9a1fe35c -[NSApplication run] + 727
23 com.apple.AppKit 0x9a1e71f8 NSApplicationMain + 1165

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Re: Nisus crashes under Mavericks

Post by martin » 2013-11-19 23:14:47

quiggin wrote:Another crash log. Any help much appreciated
Unfortunately it's the same as before: Apple's code that manages the recent file list for NWP is crashing. I don't think there's much we can do to help, and you'd be best served by contacting Apple about the problem.

As a workaround, you might again delete your NWP preference files (which store the recent file lists), relaunch NWP, open its preferences, and set the open recent limit file count to zero (it's an option near the bottom of the "General" pane). That should prevent Apple from recording and resolving recent files, which hopefully will avert the crash.

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