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Henry,

Indeed! I have amended my posts to reflect that. Sometimes I have to think a long time about the obvious before it becomes the intuitive...

Onward,

Bill

For a couple of months I've been experiencing serious problems with Nisus Writer Pro's (NWP's) display of fonts in the Character Palette, including this problem with the display of Prensa fonts as separate typefaces. Today, I went to the Genius Bar at my local Apple Store, and a Genius solved my pro...

For a couple of months I've been experiencing serious problems with Nisus Writer Pro's (NWP's) display of fonts in the Character Palette. My last problem — the display of two typefaces, DIN Pro and DinPro, for one typeface — was serious enough that it froze documents I was working on. Today, I went ...

As I suspected, the problem was caused by a Nisus Writer Pro cache. I went to the Apple Genius Bar, and an Apple Genius took a look at my problem with DIN Pro. He deleted Nisus Writer Pro's font menu cache, relaunched NWP, and my problems were fixed. Not only was my problem with Din Pro fixed, but m...

Henry, I've used Onyx to clean my font caches — several times. I've used Cocktail to clean my font caches — several times. I've even deleted the fonts, used both Onyx and Cocktail in succession, reinstalled the fonts, and then used Onyx again. The problem persists in spite of all of that.. By the wa...

Thanks again, Hamid.

The reinstallation worked, just as you described, and was successful.

However, the problem I'm having with Din Pro and Prensa persists in the reinstalled application.

There must be some incompatibility between the fonts and Nisus Writer Pro.

Back to the drawing board....

Many thanks, Hamid.

I'm assuming you mean that I should first remove Nisus Writer Pro from the Applications folder and then follow your instructions.

Bill

I bought my copy of Nisus Writer Pro (NWP) through Apple's App Store. Because of a problem I am having with NWP, I would like to try reinstalling NWP to see if that fixes it. I tried retrieving my license information with my e-mail address, but it's not available that way. How do you reinstall from ...

Henry,

Thanks for your suggestion.

I checked. There's is only one set of Din Pro fonts on my computer.

More and more, I'm beginning to think this has something to do with NWP's font cache.

Onward,

Bill

Yikes! Those images are big! Clearly I'm not experienced at working with screen shots or posting graphic files.

Attached to this post is my test file: Test - Fido.

Martin: I finally figured out that I needed to save the screen shots as JPEG documents before sending or posting them. Let's see they work in this reply. HE and Martin: I think you are on to something, HE. I removed my six FF Din Pro fonts with Font Book and then reinstalled them the way you suggest...

Martin,

I don't know why, but the screen shots I send you are greatly reduced in size after I send them to you. When I attach them, they are quite large.

Can you suggest a way to fix this? Otherwise, it's off to the Apple Genius Bar with me.

Martin, I tried posting screen shots, but they were too large. I will send them to you by e-mail. Here's what you will see: SS6 shows that there are two Din typefaces displayed in the character palette: Din Pro and DinPro SS7 and SS8 show that each of those typefaces shows only a Regular font. SS7 a...

I just bought six FF Din Pro fonts (R, RI, M, MI, B, BI) from FontShop.com, downloaded them, and installed them with Font Book. In Font Book, Pages, and Ultra Character Map, they work just fine. In Nisus Writer Pro, I get two font families (Din Pro and DinPro), each showing only a Regular font, and ...

I’m sorry to be so late in responding. A couple of days ago, I sent an e-mail message with five screen shots to you at info@nisus.com. The screen shots may help you see the problem better. Today, when I installed the Schadow fonts, the problem I’m reporting with NWP’s treatment of fonts was compound...